Just a quick note to let you know how much I enjoyed my recent charter trips. Your crew did a fine job.
Last night we landed in very windy conditions. The crew landed the aircraft absolutely flawlessly. It was quite amazing considering the conditions. The aircraft was being pushed all over the place, but the pilot put it down absolutely perfectly. I just can't get over that landing he made.
The co-pilot also went the extra mile for all of my passengers, as he always does. He could not do enough for us. His attention to every detail is always most appreciated and never goes unnoticed. Both pilots were right on top of everything. I really enjoyed both trips very much.
Thanks so much for all that you and your crews do for us. Chantilly Air has proven itself to be a reliable and valuable resource to the entire family.
Chantilly Air has been a dependable and reliable resource for us. I would be remiss if I did not tell you that the entire family is quite impressed with your operations. I am sincerely grateful for all of your time and effort to put an emergency trip together on a holiday with absolutely no notice. As I mentioned to you, we do maintain time with a jetcard program for supplemental lift; however, they were unable to respond to our request as fast as Chantilly. It took you less than three and half hours to call in a crew, prepare an aircraft and then reposition it to CAK. I just can't imagine any charter operation that could possibly have any better service or be any more efficient. I just can't thank you enough.
I also want to take this opportunity to compliment you on the condition and cleanliness of your aircraft. The cabins are always immaculate, well-stocked and in flawless condition. Most importantly, your flight crews are always courteous and capable.
Once again, please accept my most sincere thanks for allowing me to interrupt your Thanksgiving holiday last night and for accommodating us with no advance notice. It has been a genuine pleasure flying with Chantilly."
Right out of the box the service offered was exceptional, the aircraft superior, the crew first class and a reasonable cost without exceptions. You now have a new client!"
Our trip was wonderful. Thank You. I made it to my meeting with time to spare. The catering was perfect and the cars were waiting for us. I look forward to doing business with Chantilly Air. Thanks again."
I wanted to let you know that our trip to Toronto went very well. The pilots were great and took very good care of us, so we want to send you all a big thank you for very good service!"
Thank you for everything. You guys are the BEST!! You are so competent and take excellent care of all our needs!"
I wanted to thank your team for assisting in providing air travel services for my client’s VIP speaker when her commercial flight was canceled. The business process you have in place to respond to after-hours requests for charters was greatly appreciated. Thanks again for the contribution Chantilly Air made in a most successful outcome for my company."
I wanted to take a moment to express our pleasure with both Chantilly Air office staff and our pilots on our recent trip to Santa Barbara. Gill was most helpful during our planning process. My family was surprised at how smooth and calm the flight was! We cannot imagine ever going back to flying via commercial airlines. Our pilots were terrific. Their can-do attitudes really speak to the customer service of Chantilly Air."
I just wanted to let you know how pleased I was with the service we received from your captains on our flight. I would certainly recommend your company."
Please accept this letter as an expression of sincere gratitude and highest commendation for your flight crew. With virtually no notice we were able to secure services from your company for a flight from Washington Dulles to Phoenix, Arizona. The pilots performed as professionals and exceeded any expectations for services needed. Their efforts enabled us to meet our deadlines resulting in a highly successful trip."
Thank you for providing us excellent services. As you know, our airplane was not available and we needed a good operator to help us meet our passengers’ travel plans. They were happy with the courtesy and professionalism provided to them by your crew. Thanks again and I look forward to doing business with you again soon."
Flying with Chantilly Air was a wonderful experience. The crew provided outstanding service and a terrific flying experience. Whenever I have the opportunity, I will certainly recommend Chantilly Air."
I was on a charter yesterday and want to let you know that your pilots were unbelievable. Not only competent in flying but extremely customer service oriented. You are fortunate to have them, and if they didn’t already work for you I would make them an offer on the spot."
We were "spoiled" by the excellent service we received from the crew on the flight we took with your company. The crew met us at the door and the plane was ready to go as soon as we arrived, the crew checked on us several times during the flight, current newspapers and magazines were on board, the crew escorted us back to the door when we arrived, etc., everything was first-rate."